All certifications
Data & AI
Salesforce Agentforce Voice
Every exam domain taught properly, practice exams scored domain by domain, and a study plan that spreads the work across the weeks before your exam.
- 13
- lessons
- 8
- sections
- 6
- hands-on labs
- 5
- exam prep modules
What the course covers
Curriculum
- 01Introduction1 lesson
- 02Voice Fundamentals3 lessons
- 03Building Voice Agents3 lessons
- 04Advanced Capabilities3 lessons
- 05Operations3 lessons
- 06Labs2 lessons
- 07Hands-On Labs (Advanced)4 lessons
- 08Exam Preparation5 lessons
What you get
Built to get you through the exam, and past it
- Written lessons for every domain, with narrated videos and architecture diagrams
- Timed practice exams scored domain by domain
- A study plan around your exam date that moves when your week changes
- Notes filed under each lesson, with diagrams where you write them
- The certification added to your public profile when you earn it
Roles it counts towards
- Conversational AI ConsultantDelivers agents across chat and voice channels.
Exam length, passing score and price are set by Salesforce. Read the current exam guide on Salesforce Credentials before you book.